Address of Professional Service in Your Pilgrimage

Although there is no general age limit for Hajj worship, certain age groups may be restricted by the official authority of Saudi Arabia. In the past years, the participation of people over the age of 65 and under the age of 12 in 2025 was restricted.

For the obligatory Hajj, it is sufficient to go on Hajj once in a lifetime. However, it is also possible to perform Hajj as a nafil pilgrimage later on.

The time of Hajj is determined as the 8th, 9th and 10th days of the month of Dhu al-Hijjah according to the Hijri calendar. These days are the days when pilgrimage is obligatory.

To go to Hajj from Europe, a visa can be obtained through the Nusuk platform, which is the only authority authorised by Saudi Arabia. You need to apply individually and choose one of Hisar Europe's Hajj packages. Hisar Europe helps you in this whole process.

Hajj pilgrims enter ihram at designated points called ‘miqat’. These are the places where pilgrims pause to enter ihram before reaching Mecca. For men, ihram is a seamless two-piece white cloth (izar and rida). Women can enter ihram in their normal clothes, but they must keep their faces uncovered.

Although the duration of Hajj varies according to the accommodation and programme preferences of the individuals, it lasts at least 7 days. This period can be 10, 15, 20 or more days.

Hajj is a more comprehensive worship that must be performed at a specific time (in the month of Dhu'l-Hijjah). Umrah is a sunnah worship that can be performed at any time

• Entering ihram
• Performing Tawaf
• Sa'y
• Waqf in Arafat
• Waqf in Muzdalifah
• Stoning Satan
• Sacrifice
• Shaving

Health services during the Hajj pilgrimage are provided by both the Saudi Arabian government and the Hajj organisations. There are hospitals, health centres, emergency teams and support staff to respond to any health problems of pilgrims.

In countries such as Turkey, which has a large Muslim population and has a Diwan, Hajj procedures are determined by lottery. In European countries, registration is made through Nusuk, which is the only authorised platform, within the quotas given to the countries.

Nusuk is an official mobile application developed by the Saudi Arabian Ministry of Hajj and Umrah that facilitates Hajj and Umrah pilgrims' access to the holy sites and utilisation of services. It offers specialised Hajj packages for selected countries and allows pilgrims to carry out the entire process (registration, payment, service provider selection) through a single system.

The platform is only for Muslim pilgrims from Europe, Asia, North-South America and Oceanic countries where Hajj is permitted. Registration is open within the quotas set for that year.

After registration, documents are examined and verified. Then, payment, visa and package selection are made according to the information received through the news channels (SMS, e-mail, notification via the platform).

The platform presents all stages step by step, from the registration process to the pilgrimage programme:

1. Account creation,
2. Uploading the necessary documents,
3. Application,
4. Validation,
5. Package selection,
6. E-wallet (prepayment) top-up,
7. Service provider selection,
8. Package booking,
9. Review of the itinerary

Description. Nusuk Hajj contains comprehensive guidance on health, travel and safety precautions for pilgrims. Emergency content from external sources such as the U.S. State Department is also recommended.

Yes, the platform and the Saudi government now allow women to perform Hajj without a mahram. Although in recent years the authorities have been issuing visas for women without a mahram, it is still recommended that a woman be accompanied by her husband or a trusted mahram.