Satisfaction Survey Form

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Your Name Your Surname

E-Mail Address *

It is necessary to make a return.

Your Group Number *

Airline company

Group Instructor Name *

How Many Umrahs Could You Perform During This Tour? *

1
2
3
4
More

Have you performed Umrah pilgrimage with us before? *

Yes
No

Would you recommend us? *

Yes
No

Would You Choose Us Again? *

Yes
No

Were you welcomed at Saudi Airport? *

Yes
No

Have you attended seminars? *

Yes
No

Satisfaction Before Umrah

Are you satisfied until the journey begins?

Very good
Good
Bad

How did you find the seminars you attended?

Very good
Good
Bad

Are you satisfied with the preparations before you go?

Very good
Good
Bad

How did you like our gifts?

Very good
Good
Bad

Are you satisfied with the bus timings?

Very good
Good
Bad

Are you satisfied with the Airline Operation?

Very good
Good
Bad

Guide Satisfaction

Were our group instructors interested enough?

Very good
Good
Bad

Your Company, Office or Consultancy Satisfaction

Very good
Good
Bad

Hotel Satisfaction

Are you satisfied with our hotel in Mecca?

Very good
Good
Bad

Are you satisfied with the food of Mecca?

Very good
Good
Bad

Are you satisfied with the spiritual programs of Mecca?

Very good
Good
Bad

Are you satisfied with our hotel in Medina-i Münevvere?

Very good
Good
Bad

Are you satisfied with the food of Medina-i Münevvere?

Very good
Good
Bad

Are you satisfied with the spiritual programs in Medina-i Münevvere?

Very good
Good
Bad

In general, you can add your satisfaction regarding the service quality (transaction speed, ease of access to the relevant person, knowledge, experience, etc.) and the message you want to convey.

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